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Front Desk and Reservations Manager

Leads team to create, develop, and implement an excellent guest registration experience. Includes a results-oriented approach with attention to details and excellent guest service.

Essential Duties and Responsibilities
- Hire, train, and lead assigned staff to excellence in operations and continuous improvement
- Implement, manage, and design operational systems for the guest registration experience
- Fully responsible for billing and collecting final payment
- Schedule assigned staff in order to offer the best possible service to our guests
- Exceed guest expectations with excellence and grace when issues arise
- Collaborate with other Conference Center teams to accomplish various tasks and projects

- Interpersonal skills
- Organizational skills
- Detail oriented
- Computer skills
- Financial acumen
- Analytical and problem solving

Education, Work Experience, and Other Qualifications
- High School diploma or GED, Bachelor’s degree preferred
- Supervisory or Management experience (3 years)
- Customer engagement/service experience (1 year)

View full job description and application here:

Time:  Full-Time Year Round
Salary:  Paid
Category:  Guest Services



Updated: 2/5/2024 7:52:29 AM

Job Contact:
Deanne Sease
(828) 669-8022

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Why work at Ridgecrest Conference Center:

In the beautiful Blue Ridge Mountains in western North Carolina you will discover Ridgecrest, a 1,300-acre Christian conference center where you can leave your cares at the gate.

1 Ridgecrest Drive
    Black Mountain, NC 28711

(828) 669-8022

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