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Donor Relations Officer

Benefits:
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
This position is critical to the ministry of Sky Ranch and contributes directly to our mission of leading youth and families to know and follow Christ. To secure financial resources by managing a defined portfolio of mid-level donors using a relationship-first, data-driven approach. The Mid-Level Gift Officer (MLGO) retains and upgrades donors, delivers personalized stewardship and solicitations, and qualifies donors for assignment to Major Gifts, aligning donor passions with organizational priorities. The MLGO delivers personalized, scalable engagement—ensuring a consistently excellent, faith-aligned donor experience.

Essential Duties & Responsibilities
Manage a portfolio of 400–900 mid-level donors (typ. annual giving $250–$9,999)
Create an individual goal and annual contact plan for each assigned donor; execute a 12–18 touch plan (calls, emails, handwritten notes, impact updates, targeted asks, and invitations).
Conduct disciplined daily outreach (40–60 attempts; target 8–12 two-way meaningful contacts/day); document all interactions in the CRM within 24 hours.
Make timely, personalized solicitations with clear next steps; maintain an active solicitation pipeline across the portfolio.
Achieve a minimum annual fundraising goal
Qualify donors for Major Gifts using defined criteria (passion/interest, capacity, inclination) and complete warm, joint hand-offs with MGOs.
Partner with Marketing/Programs to tailor impact content and offer sets (specific outcomes and ask ladders).
Collaborate with Gift Processing/Stewardship to ensure fast, accurate acknowledgments and benefits fulfillment.
Maintain data hygiene; produce weekly reports (coverage, contact rate, responses, upgrades, qualifications, revenue).
Participate in team meetings, training, and occasional donor events; some evening/weekend work as needed.
Demonstrate care and stewardship in each donor relationship—including praying with and for donors—while building genuine relationships and discovering their interests and passions to connect them to meaningful giving opportunities.
QUALIFICATIONS:
EDUCATION
Bachelor’s degree required.
EXPERIENCE
2–5 years in fundraising, sales, or customer success with measurable portfolio goals.
Experience managing relationship portfolios and moving donors to higher giving levels.
CRM fluency (e.g., Salesforce, Raiser’s Edge NXT, Virtuous) and comfort with list building and basic analytics.
KNOWLEDGE
Microsoft Office/Google Workspace; presentation tools; customer databases/CRMs.
Phone, email, and digital outreach best practices; social and professional platforms (e.g., LinkedIn) for research and light engagement.
Basic fundraising principles including donor lifecycle, retention, upgrade strategy, and stewardship.
SKILLS AND ABILITIES
Subscribe to the utmost level of professionalism
Effective communicator across all mediums
Excellent interpersonal skills, and relationship building skills
High-energy dynamic leader that enjoys connecting relationally with others of all ages, life experiences, and backgrounds.
Proven self-starter, self-managed, driven to succeed.
Proven track record
Proven ability to develop and execute a plan
Articulate
Must be visionary and people oriented.
Proven ability to connect people together and foster a community that meets real needs.
Must establish and maintain professional working relationships with employees, managers and external constituents, including demonstrating consistent Speed of Trust behaviors.
Possess current driver’s license and able to drive company vehicles as needed.
Social media experience
PHYSICAL DEMANDS
Little to no effort required. Ability to use up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects.
Ability to grasp, push, pull, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand-eye coordination.
WORK ENVIRONMENT
Based in North Texas; works remotely
Weekly in person meeting(s) in Dallas office as requested.
OTHER
Commitment to Christian principles and teachings both professionally and personally. Must be able to support Sky Ranch’s Doctrinal Statement fully and be an active member in a church whose spiritual beliefs are aligned with Sky Ranch’s Doctrinal Statement.

Commitment to Sky Ranch’s Vision, Mission, Values (Who We A.R.E.) and Principles (WOW, Stewardship, and Excellence) demonstrated in daily behavior.

Must demonstrate annually a clear background check and review of child safety practices as required for camp accreditation by the American Camping Association.
Flexible work from home options available.




Sky Ranch is a year-round recreational camp ministry, with locations in Texas, Colorado, and Oklahoma. Our mission is to lead youth and families to know and follow Christ. For over 65 years, we’ve created experiences in engaging camp environments, helping parents and leaders inspire, challenge, and encourage. Come join us!

Time:  Full-Time Year Round
Salary:  Paid
Category:  Development

Updated: 10/23/2025 1:51:49 PM