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Retail Manager

Oversee diverse retail, vending, and concession operations.

Those interested can apply at: https://apply.glorieta.org/job?Id=a11Rp000008GTMPIA4

Glorieta’s Guest Services team is seeking an experienced food and beverage professional to oversee our diverse retail, vending, and concession operations. This position requires a strategic thinker who can drive revenue growth while maintaining exceptional guest experiences across multiple outlets. If you are looking to grow into general food service and merchandising management, you may be suited for this position.

Job Scope
The Retail Manager is responsible for overseeing all year-round retail operations while maximizing profitability, ensuring exceptional guest experiences, and contributing to the overall camp community and mission of Glorieta Adventure Camps.

Peak Season (Summer) Responsibility

Manage vending +10 merchandise and food service outlets with 6,000+ SKUs, ensuring proper inventory control
Lead and develop a team of up to 12 seasonal summer employees
Maximize revenue through strategic product mix, appropriate pricing, cost optimization, effective displays, and inventory management
Drive revenue growth through innovative marketing and operational improvements
Reduce the cost of goods sold through strategic vendor negotiations and operational efficiencies
Contribute to developing new retail/food concepts including restaurants, concessions, merch stores, and vending
Work with the Accounting Manager and Director and the Guest Services Director to manage all financial aspects of the Retail department including cost analysis, P&L responsibility, and payment processing
Ensure compliance with all food safety regulations and maintain proper certifications
Conduct comprehensive inventory management and optimize ordering systems
Build strategic relationships with suppliers and research cost-efficient alternatives
Shoulder Season (Spring and Fall) Responsibilities:

Maximize retail operations to support guest groups and events on campus
Develop strategic plans for retail expansion
Lead cross-functional initiatives with Housekeeping and Food Service departments
Conduct market research and forecast upcoming merchandise trends
Implement continuous improvement strategies across all operations
Maintain ServSafe and NEHA Certifications and ensure all guidelines are followed
Participate in All-Hands calls and support overall organizational needs
Plan and execute comprehensive End of Fiscal Year inventory
Collaborate with Executive Leadership on long-term strategic planning

Preferred Qualifications:
Proven experience in retail and/or food service management
Strong financial acumen with experience in budgeting and cost control
Excellent negotiation skills and vendor relationship management
Ability to scale operations efficiently during seasonal fluctuations
Experienced in new concept development and implementation
Strong leadership abilities with a focus on team development
Detail-oriented with strong organizational skills
Background in inventory management and logistics
Educational equivalent of an Associate’s Degree or 3 years of experience in the food service, retail, or camp industry in a similar capacity

Character Aptitude:
Any candidate must possess the following:
A personal relationship with Christ
Flexible, adaptable leadership style
Proactive problem-solving mindset
Critical and creative thinking abilities
Self-accountability and ownership mentality
Approachable, coachable, and teachable attitude

Company Overview
Glorieta Adventure Camps is a Christian outdoor adventure camp located in Northern New Mexico. Our mission is to inspire Christ-like change through outdoor adventure, authentic relationships, and Biblical truth. Our camps are filled with activities and programs that are loaded with fun and tailored to inspire lives towards deeper relationships with Christ. Our staff are passionate about providing an environment that is safe and points guests back to the mission. Working at Glorieta Adventure Camps is an opportunity to be a part of something bigger than yourself and know you are making a difference in people’s lives and communities. We are looking for ministry-minded individuals to join our team and help further our mission. We encourage all applicants to carefully consider our mission statement before applying.

Compensation and Benefits
Compensation is hourly with overtime pay
On-site housing with utilities and appliances included
Medical coverage through CHM, employer funded HRA, and pharmacy benefit plan - 100% paid by employer for employee and spouse
PTO - base amount of 20 days annually, sick leave, and volunteer time off
Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched
Camp program and retail discounts, including a free session of camp annually, friends and family lodging options, and use of camp facilities for personal gatherings
On-site meals for employee and family during the summer and special occasions
This is not a complete list of employee benefits, but a general overview

Application Process
Those interested in employment with Glorieta Adventure Camps can apply on the career page of our website https://apply.glorieta.org/jobs

Disclaimer: This Job Description is not a complete description of all that is necessary to do your job. Also, all camp employees are expected to do what it takes to work as a team, even with other departments, to serve guests. This is not only an expectation, but a value that we hold to as an organization. We will help each other get the mission done.

Time:  Full-Time Year Round
Salary:  Paid
Category:  Manager

Updated: 1/15/2026 3:45:41 PM