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Guest Services Coordinator

As the Guest Services Coordinator, you will be the first point of contact for our guests, ensuring they have an exceptional experience from the moment they arrive until they depart. You will play a vital role in promoting a warm atmosphere of joy and community while managing guest inquiries, reservations, and special requests. Your friendly demeanor and dedication to service will inspire our guests to create lasting memories at Camp Timber-lee.

Responsibilities:
- Manages and oversees various registration processes and the appropriate training of Guest Services personnel on such including managing summer and winter camper check-in process, camper housing coordination, and other reporting responsibilities to various Timber-lee departments.
- Assists with Guest Services needs related to coordinating or communicating guest schedules and communicating internally and externally the guest group needs (housing, arrival time, special requests, etc.).
- Greet, guide, and direct guests and groups upon arrival and throughout their stay at camp.
- Assists with guest group hosting as needed that includes facility readiness including lights, heat, set-up, AV equipment, etc.
- Routinely check facilities during group visits and follow opening and shut down procedures at the beginning and end of camp events.
- Assist Guest Services department with registration, camp communication, emergency action plans, general camp inquiries, and camp visitors and other tasks as needed.

Apply online at https://www.timber-lee.com/jobs

Time:  Full-Time Year Round
Salary:  Paid
Category:  Guest Services

Updated: 7/28/2025 11:40:21 AM