Search Page | Back to Results

Retreats Manager

Essential Role: Oversees retreats department in the rental of conference center facilities to private retreat groups, and acts as liaison with Ecola Bible School and Ecola Creek Lodge.

Main Responsibilities:

• Manage all operations of the retreats department including financial and administrative functions.
- Oversee daily functions.
- Develop and manage a department budget.
- Establish and maintain written departmental policies and procedures.
• Assist in hiring, firing and other staffing decisions in coordination with the human resources manager and executive director.
• Supervise and train hourly retreats department staff.
• Oversee all retreat group activities:
- Provide materials and information to group leaders pertaining to the usage of CBCC facilities.
- Work to promote increased retreat business.
- Schedule retreat groups and arrange details for their stay.
- Host and provide guest services support to retreat groups on the grounds.
- Coordinate with other departments to assure group needs are met.
- Perform general office work associated with group inquiries, reservations, billings and facilitation of each retreat.
- Share on call responsibilities in order to assist with retreat groups
• Oversee front desk operations.
• Attend and participate in weekly management, department, and staff meetings.
• Assist the executive director and management team in the development, planning, and implementation of conference policies, procedures and annual budgets.
• Assist the executive director in the spiritual leadership and general oversight of CBCC.
• Manage Ecola Creek Lodge operations. Develop a budget for CBCC board approval and give oversight to financial and facility maintenance/improvement decisions. Hire and supervise an onsite facility/staff manager/supervisor. Assist with marketing and promotion, strategizing with other ECL/CBCC employees/consultants, and take responsibility for direct mail, interfacing with the larger CBCC base of potential users.

Secondary Responsibilities:
• Perform miscellaneous office duties and projects, such as mailings, reports and photocopies.
• Serve as Book Nook supervisor (see separate job description)
• Serve as Ecola liaison (see separate job description)
• Serve on a rotating staff planning committee for staff retreat.
• All other duties as assigned.

Qualifications/Skills Required:
• A Christian in agreement with CBCC’s statement of faith.
• A growing personal relationship with Jesus Christ and a consistent Christian testimony.
• Bachelor’s degree and similar experience in the hospitality/camping industry.
• Supervisory experience.
• Excellent customer service skills, including ability in public speaking, interpersonal relating, and phone conversing.
• Strong attention to detail and organization while managing multiple priorities.
• Able to work a flexible schedule and work.
• PC and typing skills within a Windows Office environment.
• Able to make a two-year commitment to this position.

Time:  Full-Time Year Round
Salary:  Paid
Category:  Guest Services

Updated: 6/19/2022 7:47:35 PM