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Registration Specialist
The Registration Specialist provides support for SpringHill camps and retreats, including giving excellent customer service to all guests. The Registration Specialist also assists in sales, planning, and execution of custom retreat events.
The position is located in the Seymour, Indiana camp location, or a hybrid between Seymour and Evart, MI.
Responsibilities:
Collaborate with Registration Team to ensure high quality customer service in all interactions with customers and serve as the face of the organization by meeting the needs of customers and guest in a timely manner Partner with customers to connect them with experiences that are relevant and best meet individual needs Perform data entry and communicate registration needs while creating an experience that is caring, professional and exceeds customer's expectations. This includes processing financial aid applications, making updates in the camper registration database, and coordinating requests for inclusion campers. Work with church partners to scheduled pre-teen retreats and ensure needs are met Assist with check-in for all guests as needed, ensuring a smooth and seamless check-in process Complete other duties as assigned by the Registration Manager and Day Camp Administrator
Requirements Basic requirements
Commitment to the mission and ministry of the organization Proven ability to provide excellent customer service in a fast paced environment Preferred requirements
Bachelor's Degree Experience in camp ministry or event planning Proficient in Microsoft Suite and Google services Excellent written and verbal communication skills Ability to respond to multiple simultaneous issues by prioritizing problems and finding creative solutions Working Conditions and Physical Requirements
Must be able to lift, bend, and twist Ability to push and pull loads Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance Good hand-eye coordination
Time: Full-Time Year Round
Salary: Paid
Category: Guest Services
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Updated: 8/30/2022 1:10:45 PM
Job Contact:
Jayna Williamson
(231) 734-2616
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