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Reservations Assistant

JOB SUMMARY:

To provide assistance to the Reservations Department.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assists in the registration process for program and guest groups including but not limited to: participation in all tele-center activities, Circuitree support, processing registrations, confirmations, and payments; create check-in packets and church rosters, communication with church leadership and data entry into our reservations software.
Conducts on-site check-in for group and individual registrants.
Exhibits an attitude of graciousness and helpfulness to guests and staff of Forest Home.
Works under the guidance of the Director of Reservations and Reservations Associates and Event Planners.
Actively supports and participates in staff spiritual life activities, including Staff Meeting.
Actively supports and participates in the staff spiritual life activities.
Performs other duties as assigned.

EDUCATION and/or EXPERIENCE REQUIRED:

High school diploma or equivalent.
Must have some office experience.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Uphold and support the Mission, Vision and Core Values of Forest Home
Actively supports and participates in the staff spiritual life activities
Signed statement of faith
Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor
Regular, timely attendance
Responsible, focused and aware of surroundings
Must be comfortable and confident in possible high stress situations
Regular, timely attendance.
Excellent verbal and written communication skills.
Demonstrated ability to perform high quality work and accomplish assigned projects.
Strong ability to work well in a variety of team environments.
Ability to hear from God and pray for people, both in person or on the phone
A self-starter.
Excellent people service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures.
Demonstrates the ability to perform high quality, detailed work.
Work some weekends and nights, varied shifts.
Able to lift heavy objects up to 20 lbs.
Has reliable means to be able to get to Forest Home in all types of weather conditions.

SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical work; some lifting, pushing, or pulling of objects over 20 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times.

FOREST HOME EMPLOYMENT STATEMENT: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.

Time:  Part-Time Year Round
Salary:  Paid
Category:  Guest Services

 

 

Updated: 3/12/2019 12:18:39 PM

Job Contact:
Melanie Frank
(909) 389-2300

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Why work at Forest Home Christian Camps and Conference Center:

Forest Home Staff Members are motivated by their passion for sharing the Gospel of Jesus Christ with nearly 40,000 men, women, and children every year who visit our seven camp centers! Prayer is the cornerstone of our ministry at Forest Home; and as we surrender to Him and walk in obedience to His Word, our staff is used in mighty ways. If you have a passion for people coming to know Jesus Christ, desire to serve the Lord in the unique ways He has gifted you, and you are interested in exploring a ministry opportunity at Forest Home – we welcome you to begin the process by checking out our current openings.

40000 Valley of the Falls Dr.
    Forest Falls, CA 92339-9674

(909) 389-2300

Recruiting Video (if applicable): https://www.foresthome.org/about/