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Support the camp experience for guests through providing excellent customer service through preparation and sales of food and beverage as well as merchandise. Assist in maintaining cleanliness of coffee shop, food venues and retail shops.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide a high level of courteous customer service to all guests
Cashier: Operate the Point of Sale system
Assist in inventory counts
Follow proper cash handling procedures
Demonstrate customer service: Smile and say “Hello”, Talk to customers, Ask open-ended questions, Recommend multiple products, Smile and Say “Thank you”
Increase store sales through product knowledge and customer service
Maintain a current Food Handlers Card from San Bernardino County
Uphold all food-handling guidelines as well as high standards of cleanliness & organization at all times
Supports and participate in staff spiritual life activities
Performs other duties as assigned
Flexible schedule able to work weekends, nights and holidays as assigned
EDUCATION and/or EXPERIENCE REQUIRED
Has high school diploma or equivalent
Strong computer skills and ability to operate the P.O.S (Point of Sale) system
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Uphold and support the Mission, Vision and Core Values of Forest Home.
Ability to hear from God and pray for people, both over the phone and in person.
Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
Actively supports and participates in the staff spiritual life activities.
Regular, timely attendance.
Signed statement of faith.
A self-starter who is motivated to learn about products and procedures.
Excellent customer service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures.
Ability to perform high quality, detailed work.
Ability to demonstrate proper cash handling skills.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate kitchen machinery, coffee house machinery and other retail machinery. Requires medium physical work; some lifting, pushing, or pulling of objects up to 50 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times.
FOREST HOME EMPLOYMENT STATEMENT: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.
Time: Part-Time Year Round
Category: Guest Services
Updated: 11/18/2019 1:28:43 PM