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Program Director of Groups and Retreats

Our Mission: To put Christian principles into practice through programs that build healthy spirit, mind and body for all.

Our Vision and Our Cause: To strengthen the foundations of our community through youth development, healthy living, and social responsibility.

Our Values: Caring, Honesty, Respect and Responsibility

Position Summary:
Under the guidance and supervision of the Associate Executive Director of Camp Crosley, the Program Director will be responsible for the development, implementation, administration, staffing, and program services for the groups and retreats attending Camp Crosley. The program director will also serve in a key leadership role for the summer camp program.

Essential Functions:
1. Helps to implement the annual objectives for Camp Crosley YMCA as part of the Association’s strategic plan.
2. Responsible for the leading/managing proper staffing for groups, and is responsible for the planning and execution of the day to day programmatic and logistical operations of assigned programs.
3. Provide ongoing program and staff evaluations to ensure high quality delivery of programs.
4. Establish, maintain, and grow relationships with existing, new and potential groups.
5. Assists to ensure that all departments they relate to meet or exceed the operating net for the annual branch operating budget to meet fiscal objectives.
6. Works with the appropriate staff to develop and implement the program plan for the branch to meet YMCA objectives and adhere to state, local and YMCA health and safety regulations.
7. Works with the Camp Crosley leadership staff to develop and implement the Groups and Retreats plan, including developing sales and retention goals, for the branch.
8. Manage and maintain program areas of camp and following through on the policy and operating procedures for each program area.
9. Helps to lead and conduct a successful Annual Campaign to achieve the pre-campaign agreed upon goal.
10. Selects, trains, leads, coaches, evaluates, develops and motivates staff and non policy volunteers.
11. Fosters an inclusive work environment.
12. Develops and works successfully with collaborative partners.
13. Promotes and advocates the work of the Y within the community in accordance with Association/Branch strategic and operating plans.
14. Helps to oversee the management of a clean and sanitary, safe and well-maintained facility that meets all state and local licensing requirements.
15. Provide leadership to at least one age group and any program areas in the summer as assigned.
16. Assists in the marketing and distribution of program information. Develop with the Camp Crosley leadership team a comprehensive Marketing plan for the branch. Ensures marketing materials comply with Y branding guidelines and uses Y Voice to effectively tell the YMCA story.
17. Ensures maintenance of accurate records for the branch related to programs, facility, and staff.
18. Knows and administers the appropriate EAP (emergency action plan) for any situation, including first aid or CPR, work-related employee injuries, etc. Completes incident and accident reports as required.
19. Communicates to the Associate Executive Director any concerns or incidents that may need follow-up.
20. Provides excellent customer service and follows retention practices of the branch, including responding to inquiries/concerns in timely manner, being courteous and giving sincere attention to guests, providing positive and regular feedback to program participants, knowing individual’s names and using their names when speaking to guests. Responsible to create an atmosphere of genuine warmth and acceptance for all guests at the facility.
21. Increases all guest and program participant awareness of healthy lifestyle factors.
22. Leads goal setting and achievement of outcomes of program task teams, and other assigned committees, of the Association.
23. Attends designated meetings and trainings. Assists the Executive Director in holding effective staff meetings.
24. Upholds guidelines as outlined in the Employee Handbook of the Association.
25. Carries out other duties as assigned by the Associate Executive, Executive Director, Management Staff and President/CEO.

YMCA Competencies (Multi-Team/Branch Leader):

Mission Advancement:
Values – Reinforces the Y’s values within the organization and the community.
Community – Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders.
Volunteerism – Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels.
Philanthropy – Secures resources and support for all philanthropic endeavors.

Inclusion – Develops strategies to ensure staff and volunteers reflect the community.
Relationships – Builds and nurtures strategic relationships to enhance support for the Y.
Influence – Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals.
Communication – Communicates for influence to attain buy-in and support of goals.
Developing Others – Provides tools and resources for the development of others.

Operational Effectiveness:
Decision Making – Integrates multiple thinking processes to make decisions.
Innovation – Involves members and community in the development of programs and activities.
Project Management – Ensures execution of plans.
Finance – Institutes sound accounting procedures, investment policies, and financial controls.
Quality Results – Assigns clear accountability and ensures continuous improvement.

Personal Growth:
Self Development – Fosters a learning environment embracing diverse abilities and approaches.
Change Capacity – Creates a sense of urgency and positive tension to support change.
Emotional Maturity – Anticipates challenges that can sidetrack or derail growth and personal learning.
Functional Expertise - Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.


Education and Certifications

• A 4-year college degree or applicable YMCA experience is required; 4 year degree strongly preferred.
• Online New Employee Orientation, Child Abuse Prevention, and Blood borne Pathogens within 30 days of employment. Child Abuse Prevention and Blood borne Pathogens to be refreshed every 12 months.
• CPR/AED, First Aid within 60 days of hire and kept current.


• 2 years minimum of supervisory experience is required demonstrating the ability to recruit, train, motivate and supervise staff and volunteers, as well as the ability to work with volunteer committees.
• Sound budget development, fiscal and facility management background required.
• Solid experience in program planning, development, and delivery required.
• Must hold a valid driver’s license, insurable driver’s record according to the YMCA’s insurance carriers, and have reliable transportation to travel for business meetings, training events, YMCA site visits, vendors and suppliers, etc.
• Computer skills needed, particularly with Microsoft Office and email applications, along with ability to learn the internal YMCA software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to sit, stand and walk for long periods of time, to talk and hear, to lift and/or move up to 50 pounds, to climb or balance, to stoop, kneel, crouch, or crawl, occasional bending or squatting. The incumbent is required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is frequent hearing and talking, in person and on the telephone. More than 90% of time is spent indoors. The condition of the air is normal/average air conditioned/ventilated. The noise level is normal to loud within an active YMCA program environment.

Please Send a cover letter and resume to Mark Battig.

Time:  Full-Time Year Round
Salary:  Paid
Category:  Camp Director



Updated: 9/7/2018 9:30:18 AM

Job Contact:
Mark Battig
(574) 834-2331

Send Resume

Why work at Camp Crosley YMCA:

Join a team that has produced programs with excellent retention, wait lists and are mission-driven. Staff live out the motto 'I am third', putting God first, others second and self third.

165 EMS T2 Lane
    North Webster, IN 46555-9378

(574) 834-2331

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