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Job Purpose: To fulfill our mission by working on a team that schedules, hosts, and markets for non- summer groups and events, and under the direction of the Retreats Director, your primary responsibilities may include:
Job Duties: A key responsibility is to host groups in such a way that gives them an experience that meets their needs and enables us to pursue Black Diamond’s Mission Statement with each group.
Gather information on the groups you will host
Willing to learn new skills, Ability to be flexible with time-off and new policies.
Ability to prioritize the responsibilities placed on you by the groups you will host and camps policies to form your work schedule and complete your tasks and meet deadlines
Help design the group’s experience and time here to meet their needs
Create logistics sheets for the details of each group you host Manage the retreat staff for the follow-through of group logistics
Pre-group meetings, meals, activities, guest hospitality, preparing the grounds and lodging for guests, and more
Form relationships with group sponsors and staff
Complete administrative tasks such as: post-group debriefing, follow up, surveys, billing and collecting retreat payment, prepare and receive contracts and deposit forms, etc
Occasionally assist in marketing efforts (phone calls, creative html emails, mailers, face-to-face trips) to promote the awareness of Black Diamond as a place for groups in light of our Mission Statement.
Make housing and resource reservations for all hosted retreats and events
Possibly plan adventure events, pursue sponsorship, logistics, marketing, etc
May develop an event from scratch, such as: Father Son or Mother Daughter Adventure Weekend, Married Couple Getaway, Singles Escape, etc
Occasionally run activities, group development sessions, prepping meals, cleaning facilities, as needed and as trained when others are not scheduled or your help is needed.
Hosting groups and events will be on a rotation with a few other staff – primarily other retreat coordinators and the Retreat Director. A typical retreat group is a high school youth group from a church in Washington. Other groups will include men’s retreats, Boy Scout campouts, Adventure Races, etc.
Other Duties of ALL Black Diamond Staff: Black Diamond operates year-round. We have guests on the premises almost every day of the year. Serving guests is our number one priority, and therefore ALL staff must participate in guest service in some capacity. Tasks may include cooking, cleaning, facilitating group activities, running retail locations, general maintenance of camp property, and work projects as needed. There are often groups here on weekends, and all staff members will be required to work certain weekends as needed.
Education, Abilities, Skills, Experience: The “ideal” candidate will have:
Educational equivalent of a high school diploma and some college experience
Ability to communicate comfortably and clearly with all guests and group leaders
Ability to work well with computer systems and basic word processing and email software
Willingness to perform routine tasks regularly and on time, with deadlines daily, weekly and monthly for many tasks.
Ability to work on a team and communicate comfortably and clearly with other staff and inspire them to action
Ability to understand and follow camp policies and procedures
Work Context: This job will be performed primarily on location at the Black Diamond office.
Travel: Working offsite will happen infrequently during marketing or training trips. Physical Demands: Ability to sit and stand for hours on end Ability to work on a laptop for hours on end Ability to drive around camp property in a camp vehicle Ability to infrequently work at height while checking up on staff on the high ropes course Occasionally lift heavy objects with help from others
Work Environment: Will consistently work indoors and outdoors in all weather conditions due to the dual nature of this being an office job about half the time and an on-site physical job the other half.
Compensation: Salary pay, on-site housing, medical insurance, 401(k) retirement package after one year of full-time status, and paid vacation time according to time-off policy.
Discaimer: This Job Description is not a complete description of all that is necessary to do your job.
To Apply Please Visit: https://goo.gl/BgPtrE
Time: Full-Time Year Round
Category: Guest Services
Updated: 9/19/2018 11:10:43 AM