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Director of Programs
We are looking for someone with a strong work ethic and a desire to live and work in a close community to serve in the much-needed role of Director of Programs. We are passionate about our mission statement and are looking for a like-minded person who is willing to serve alongside us. Please thoughtfully consider each part of our mission statement, job description, and description of our ministry and community before applying.
Most communication will be by email at first until further in the process. Initial inquiries may not be responded to immediately so as to give time to consider the many applicants.
To inspire Christ-like change through
Authentic Relationships and
The makeup of our community determines a large part of what it is like to live and work here. We have about 80 people who live on-site year round, comprised of: full-time staff and families, gap-year students, and facilitators. Since we are far from any large towns or cities, all of our full-time staff lives on-site. One example of our distance from town is that it takes 1.25 hours to get to the closest Walmart in Kerrville. Camp Eagle is a beautiful place with many natural resources but calls for somewhat remote living. Camp Eagle recently went through a fast growth phase and is seeking to be excellent in all we do and become a leader in our industry. However, just like each of us, we have many shortcomings but hope to use even those to serve Jesus Christ. Does that sound like something you want to do?
Title: Director of Programs
Department: Program, Executive Team Member
Reports To: Matt Reed, Camp Eagle Site Director
Manages: Program Directors (Retreats, Wilderness, Group Camp, Individuals), Recruiter/Marketer (Approximately 6 Total Direct Reports)
Job Purpose: To fulfill our mission by overseeing the development and growth of all programs, and supporting the efforts of program directors in the broad areas of development and evaluation of of curriculum/programmatic elements, marketing, summer staff recruiting, customer satisfaction, and risk management through training.
As a part of the executive leadership for Camp Eagle, this position requires leading by example in the area of Camp Eagle’s mission, vision, and values, as well as code of conduct and camp policy and procedures. It is assumed that executive leadership members will do whatever it takes to fulfill the duties of their role within the organization, and creative problem solving will be expected regularly.
• Curriculum/Programmatic Elements:
o Take chief responsibility for developing curriculum, experiences and programmatic elements in support of each program’s director; use the filters of mission, theology, and safety to ensure a quality and sound program.
o Maintain adherence to Camp Eagle’s mission, vision, values, and theology throughout all programs.
o Take part in, along with your team, resource allocation/scheduling for multiple programs running simultaneously.
o Monitor and ensure proper recording of all program information using our customer relationship management software (Salesforce).
• Marketing and Summer Staff Recruiting:
o Manage and schedule marketing efforts to be conducted by directors and other personnel throughout the year, ensure that revenue goals are being met by establishing annual goals and monitoring monthly benchmarks through the Salesforce software.
o Use weekly reports from Salesforce to monitor progress and report to Site Director
o Manage summer staff recruiting efforts for all programs, along with Human Resources needs related to hiring (and in conjunction with the Admin department).
o Monitor staffing trends and needs, and evaluate for current and future years
o Ensure programs evaluate and work within their Board-approved annual budgets
• Customer Satisfaction:
o Largely responsible for obtaining customer feedback and evaluating satisfaction rates, using Unifocus survey results and reports.
o Manage the website and registration system with regards to customer satisfaction, training for staff, and continuously monitor web updates. Ensure both website and registration system are current and ready for customer use at all times.
o Perform phone interviews with stakeholders of each program to get one-on-one feedback
• Risk Management – Training:
o Aid in continuous training of all program staff.
o Assist in developing in-service / training schedules, as well as maintaining records of training across all camp departments.
o Oversee the implementation of the Child Protection Plan and training for all staff, and monitor for compliance across all programs and staff in all departments.
o Coordinate training efforts with Activities Manager in the operations department for all elements.
o Risk assessments and monitoring of programs, activities, and curriculum across all programs.
o In conjunction with Executive Team, help implement Safety Council across all departments
Other Duties of ALL Camp Eagle Staff:
Camp Eagle operates year-round. We have guests on the premises almost every day of the year. Serving guests is our number one priority, and therefore ALL staff must participate in guest service in some capacity. Tasks may include cooking, cleaning, facilitating group activities, running retail locations, general maintenance of camp property, and work projects as needed. There are often groups here on weekends, and all staff members will be required to work certain weekends as needed.
Education, Abilities, Skills, Experience:
The “ideal” candidate will have:
• Educational equivalent of bachelor’s degree and 5 years experience in camping.
• Ability to manage a variety of projects and people simultaneously.
• Ability to lead and solve problems creatively.
• Willingness to perform routine tasks regularly and on time, with deadlines weekly and monthly for most tasks.
Work Context: This job will be performed primarily on location at Camp Eagle.
Travel: Frequent travel as needed for job-related duties, trainings, and marketing support
• Ability to sit and focus on a singular task for several hours at a time.
• Ability to walk for long distances across varying terrain.
• Some lifting of heavy objects will likely be required.
Work Environment: Program needs determine the amount of time spent indoors / outdoors. Must be comfortable with working in both high heat and very cold temperatures.
Compensation: Salary, on-site housing, medical insurance, 401(k) retirement package after one-year vestment period, paid vacation time, basic utilities, laptop & radio, room credits for personal guests, and meals provided at camp when offered
Disclaimer: This job description is not entirely comprehensive of all tasks required by this position.
Time: Full-Time Year Round
Updated: 1/26/2017 10:44:15 PM